Terms of service

Terms of Service

Last updated: October 2026

Welcome to MH SHELF. By using our website or placing an order, you agree to these terms.

  1. Using our website
    Please use the website lawfully. Do not try to interfere with the website or its security, access our systems without permission, or copy our content for commercial use without our written permission.
  2. Product information
    We try to describe and show our products accurately, but colours and appearance may vary slightly depending on your screen. Product images are for illustration. We may correct errors, update product details, or stop selling products.
  3. Prices and payment
    All prices are in Saudi Riyals (SAR). Shipping is free across the GCC. We may change prices at any time, but this will not affect an order we have already accepted, except in the case of a clear pricing error. Orders are paid by Cash on Delivery (COD); please have the amount ready when the courier arrives.
  4. Orders
    When you place an order, you receive a confirmation that we have received it. We will call or message you to confirm the order before shipping. We may cancel an order if a product is unavailable, the order cannot be confirmed, or there is a clear pricing or listing error. Please check your phone number and address before placing your order.
  5. Delivery
    Delivery times and countries are explained in our Shipping Policy. Delivery dates are estimates. If your delivery is late, missing or damaged, email mhmover6@gmail.com with your order number.
  6. Returns and refunds
    Returns, replacements and refunds follow our Refund & Return Policy.
  7. Reviews
    If you post a review or other content, it must be honest, lawful and not abusive. We may remove content that breaks these terms.
  8. Intellectual property
    The website content (text, images, logos and design) belongs to MH SHELF or is used with permission and may not be copied for commercial use without our permission.
  9. Liability
    We aim to keep the website working and accurate but cannot guarantee it will always be error-free. As far as the law allows, we are not responsible for losses caused by misuse of the website or by events outside our control. Nothing in these terms removes your consumer rights under the laws of the country where you receive your order.
  10. Privacy
    Our Privacy Policy explains how we use your personal information.
  11. Changes
    We may update these terms from time to time. Changes do not affect orders we have already accepted.
  12. Contact us
    Business name: MH SHELF (SMC) PVT LTD
    Email: mhmover6@gmail.com